Frequently Asked Questions

Question 1

What areas do you serve?

Accepted Answer

Kern Plumbing & Heating, L.L.C. proudly serves customers throughout Grant and Lafayette counties, including Cuba City and surrounding rural communities. Our team regularly assists homeowners, farms, and small businesses across the region with plumbing, heating, cooling, septic, and sheet metal needs.

Question 2

How do I know if I need a plumber?

Accepted Answer

Signs include persistent leaks, low water pressure, slow drains, and unusual noises in your plumbing system.

Question 3

What should I do in case of a plumbing emergency?

Accepted Answer

Shut off the main water valve, avoid using plumbing fixtures, and contact a professional plumber immediately

Question 4

How often should plumbing systems be inspected?

Accepted Answer

It's recommended to have your plumbing inspected at least once a year to ensure everything is functioning properly.

Question 5

What plumbing services do you provide?

Accepted Answer

We offer a full range of residential and light‑commercial plumbing services. This includes repairing leaks, replacing fixtures, clearing clogged drains, installing new water lines, repairing broken pipes, and handling complete plumbing installations for remodels or new construction. Our team is equipped to diagnose issues quickly and provide long‑lasting solutions.

Question 6

Do you handle heating and cooling repairs?

Accepted Answer

Yes. We provide expert service for furnaces, air conditioners, and other HVAC equipment. Whether your system needs troubleshooting, seasonal maintenance, or a major repair, our technicians work to restore comfort and efficiency as quickly as possible. We also offer guidance on replacement options when older systems become unreliable.

Question 7

Can you install or repair septic systems?

Accepted Answer

We specialize in septic system installation and repair, including tank replacement, line repairs, troubleshooting drainage issues, and ensuring your system meets local requirements. Proper septic care is essential for safety and sanitation, and our team brings decades of experience to every job.

Question 8

Do you offer sheet metal fabrication?

Accepted Answer

Yes. Kern Plumbing & Heating, L.L.C. provides custom sheet metal fabrication to support HVAC installations, ductwork, and specialty projects. Our in‑house capabilities allow us to create precise, durable components tailored to your system’s needs.

Question 9

How long has Kern Plumbing & Heating, L.L.C. been in business?

Accepted Answer

We have proudly served the community for over 30 years, building a reputation for dependable workmanship, honest service, and long‑standing customer relationships. Our experience allows us to handle everything from routine repairs to complex system installations.

Question 10

Are your technicians licensed and experienced?

Accepted Answer

Yes. Our team includes highly experienced technicians with decades of combined expertise across plumbing, HVAC, septic systems, and sheet metal work. We take pride in delivering quality craftsmanship and reliable service on every job.

Kern Plumbing L.L.C. Assistant

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